What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Drove in from Ohio Friday night. Car broke down on busy I-70. Called AAA for auto shop recommendations, they gave me two that were the closest. Called the first only to be told can't help us. Second call was to Floyd's. They said get car there in the morning and we'll look at it. Dropped car off, spoke with Nikki and left. Returned a few hours later and was told all checks came back good (no codes or mechanical history showing why it broke down). They ran car thru the paces and still found all okay. I cannot thank the team there that Saturday enough for looking into our car issue. This allowed us that peace of mind to drive back home. We highly recommend Floyd's to everyone who has auto needs. They are fair, friendly and go well above expectations for service.
I drove to St. Louis area for a business meeting. 6 hour drive. Had some issues with my Dodge Durango on the way down, but made it in time for my meeting. When meeting was done for the day(around 6:30) I tried to start my car and found it would not start. I called Floyds. They had a tow truck there within an hour. The next day, by 2 pm they had left me a message saying it was fixed and I could come and get it. AND...the price for towing and repair were acceptable. Very fair and car now works as it should. Thank you Floyds.